FAQ / File Lock

Updated: 04/02/2007

Q: Why File Lock, there are so many encryption products?

A: File Lock is not an encryption software, you should not use it if you want to encrypt your files. File Lock is designed for protecting your files/folders on your local computer, keeping your private files from spy eyes while you are surfing on internet, or while you left your computer alone, of course it also can be used to protect your own files on a shared computer. The point is, File Lock will never modify your files, it will not slow down your computer and there is no chance to destroy your data.

Q: I can not lock or hide files/folders on CD-ROM and USB disks?

A: Under Windows 2000 and earlier system, you need to restart your computer after installed the File Lock, to enable the features for protecting CD-ROM. Under Windows XP you needn't to restart your computer, but you must first eject the CD disc then insert it again to enable the feature if there is already a CD disc in the CD-ROM. File Lock will not protect USB disks since protecting them is useless: File Lock is not an encryption software, it will not encrypt files and will not modify anything on your computer, the USB disk will be accessible again if you use it on other computers, even you have locked it on your computer with File Lock.

Q: Is it possible to get my file decrypted if I forgot my private key for the encrypted file?

A: NO! If you forgot your private key, there is no chance to decrypt the encrypted files, so please always save the private key in safe place.

Q: Is "Disguise Folder" safe enough?

A: "Disguise Folder" can disguise your folder as a special folder in Windows, but it will not encrypt the folder or the files in the folder, so it is possible to get the real contents of the folder.

Q: My file/folder was locked, but I can not find the item in the File Lock main window, so I can not unlock it?

A: The file/folder might be locked by other users, you can check the menu item "Show All Locked Items" to show all locked files/folders by File Lock, then unlock the file/folder as you want.

Q: Is it possible to prevent a folder/file from being locked or hidden?

A: Sure, if you are the administrator user, then you can just add the folder or file to the list box and modify the item to clear the options "Lock this item" and "Hide this item", then the item will be listed in the list box but will not be locked or hidden. Other users (normal user) can add the file or folder to be locked or hidden, but this will not actually lock or hide the item.

Q: If I locked a file on a drive, for example "D:\SomeFile.doc", then I changed the drive letter "D:" to "E:", will the file be still protected?

A: Sure, the file will be still protected. And the next time you launch the File Lock, you will find that the item will be automatically changed to "E:\SomeFile.doc".